How much do orthotics or prosthetics cost?
  • Our service to you is an orthotic and/or prosthetic treatment, which includes assessment, measurements, ongoing advice and support, and the device.
  • It varies for each device, there are many different styles, types, modifications that may be required to maximally support you. Mainly depends on device type and client age.
  • Prior to your first appointment, our team will have a detailed conversation with to determine funding options. In your first appointment, you’ll discuss with your clinician about their recommended device that might work best for you.
What funding options are there for my device?
  • For children, most orthoses are BC Fair PharmaCare benefits. If your child is on the At Home Program (AHP), we can apply here too!
  • If you have an active WorkSafe BC (WCB) or ICBC claim, we are able to apply for funding.
  • For adults with a Persons with Disabilities (PWD) designation via the Ministry of Social Development and Poverty Reduction (MSDPR), we can apply to the Ministry for your funding.
  • If you have Indigenous status, we are able to apply to First Nations Health Authority (FNHA) for funding.
  • Many private EHB plans through your workplace (i.e. PBC, Manulife, etc) fund orthotics and prosthetics.
  • For amputees, most prosthetics are eligible through BC Fair PharmaCare. Your private EHB plan and the War Amps of Canada may also provide some funding for your prosthesis.
  • We are also able to apply to charitable options such as Variety the Children’s Charity, CKNW Kid’s Fund, Muscular Dystrophy Canada, Cerebral Palsy Association of BC, MS Society if you meet their eligibility requirements
Do you direct bill?
  • Yes – BC Fair PharmaCare, At Home Program, WCB, ICBC, Persons with Disabilities/PWD, First Nations Health Authority, War Amps, charitable funding (i.e. Variety or CKNW)
  • No – Private EHB plans
Do I need a prescription?

You will require a prescription from your family doctor or specialist to prescribe your orthotic/prosthetic treatment. Most funding agencies also will require a doctor’s prescription to be submitted with funding applications. After your assessment, we can provide a prescription template with appropriate wording to take to your doctor to get signed.

Downloadable checklist

Do I need a doctor’s referral?

We still encourage you to come in for an assessment to speak with our clinicians to determine if/what device is appropriate for you. If it is deemed that you need one, then you’ll require a doctor’s prescription to move forward. No referral is required to book an appointment!

Parking?
  • Coquitlam: Parking stalls that say 112 & 113 (4), and two accessible spots
  • Surrey: Parking stalls that say Hodgson (5) and accessible spots
  • North Vancouver (Satellite): Paid underground parking ($2.50/hour) and free street parking around the building
What happens in my first appointment?

Doctor-prescribed orthotic or prosthetic treatment – your first session is a comprehensive session where you would share your story and desired goals, the clinician will ask questions to better understand your situation, you’ll undergo detailed measurements and analysis specific to your need. For example, gait assessments, range of motion, functional testing, measurements. A casting or scanning procedure may happen at this appointment, then the clinician discusses with you about the treatment trajectory and recommended follow-up/check-in points along your journey

How long are the appointments?

Assessment appointments are usually 1 hour. Assessments for multiple devices (i.e. upper and lower extremities at the same time) are booked longer to allow more time to assess (i.e. 1.5 hours). Casting appointments are usually 30 minutes. Fitting appointments where you are being fit with your device can take 1-2.5 hours, depending on the device

How long does it take to make an orthotic or prosthetic?
  • Foot orthotic/SMOs/AFOs/Knee brace – 3-4 weeks
  • Plagio helmet – 2 weeks
  • Scoli brace – 3 weeks
  • WHO/Upper extremity brace – 3-4 weeks
  • Upper or lower limb prosthetic – 4-6 weeks
  • KAFO – 2-3 months (more complex device, 1-4 diagnostic fits, follow-ups). It’s a 3 month process that you are very much involved in to ensure that this complex device fits and functions well for you
Do I need an appointment?

Yes. We will book you an appointment with an orthotist or prosthetist to do a comprehensive assessment to determine what device best fits your needs.

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What is a certified orthotist/prosthetist?

The Prosthetics and Orthotics Association of BC has an in-depth explanation of what we do here.

Can I customize my device?

Yes, we encourage you to be involved in the decision making process at every step of the way. Sometimes it’s regarding fit and feel, other times it’s about the look. When appropriate, clinicians will share options for materials, accessory parts. Regarding the finished look, all custom devices will have options for pattern and colour.

Transfer paper options document

What health conditions/diagnoses can orthotics/prosthetics help?
  • Partial or full amputation of the fingers, feet, upper or lower limbs
  • Cerebral palsy, spina bifida, stroke, foot drop, spinal cord injury, muscular dystrophy, other neurological conditions; scoliosis, plagiocephaly, gait challenges, hand injuries
How do I clean my device?
  • AFOs, FOs, SMOs – Damp cloth and mild soap, let them stand to air dry
  • Plagio helmet – Rubbing (isopropyl) alcohol on the inside of helmet using a clean washcloth or soft toothbrush, let fully dry before putting helmet on
  • Do not use heat or chemicals on your device
Can I get my device wet?

We kindly ask that you avoid getting your devices wet. The life expectancy of your orthoses may decrease if frequently exposed to excessive moisture. Some prostheses components are waterproof and your clinician will let you know if you are able to get your device wet.