NORTH SHORE CLINIC
Prosthetic care in North Vancouver
Prosthetic care for North Shore patients, at Surge Neuro Physio on Lonsdale Avenue. Visits are by appointment only.
Call or use the form below to book your visit.
- Caring for Greater Vancouver since 1968
- No doctor's referral needed to book
- Direct billing to PharmaCare, WorkSafeBC, ICBC and more
North Shore clinic details
- ADDRESS
- Surge Neuro Physio, 305 – 1200 Lonsdale Ave
North Vancouver, BC V7M 3H6
Get directions - PHONE
- 604.520.7332
- FAX
- 604.597.3902
- HOURS
- By appointment only
- PARKING
- Street parking, or Lonsdale Place Parkade at 1200 Lonsdale Ave
GETTING HERE
Find us on Lonsdale Avenue
We see patients at Surge Neuro Physio, 305 – 1200 Lonsdale Avenue.
Parking nearby
Park on the street around the building, or in the Lonsdale Place Parkade at 1200 Lonsdale Avenue.
Appointments only
We see patients here by appointment, so please book before you visit.
SERVICES AT THE NORTH SHORE
Prosthetic care on the North Shore
Our North Shore location focuses on prosthetics. For orthotics and bracing, visit Coquitlam or Surrey.
Lower limb prosthetics
A prosthetic leg fitted for comfort and function, with regular follow-up as your needs change.
Upper limb prosthetics
Arm and hand solutions built around your lifestyle and the tasks that matter most to you.
Need orthotics or bracing?
Orthotic care, including scoliosis bracing and baby helmets, is available at our Coquitlam and Surrey clinics.
Not sure what you need?
Book an assessment. Our clinicians will recommend the right device for your goals.
BOOK AN APPOINTMENTYOUR FIRST VISIT
What to expect when you book at North Shore
We sort out funding before you arrive, so your first appointment can focus on you.
-
1
Book, no referral needed
Call or send the form below. A doctor's prescription comes later, and we give you a template for it.
-
2
Talk through funding
Before your first appointment, our team walks you through the funding options that apply to you.
-
3
Assessment, about an hour
You share your goals, and your clinician takes measurements, a scan or a cast, and maps out your treatment.
-
4
Fitting and follow-up
Most prostheses are ready in 4 to 6 weeks. We fit your device and check in at set points along the way.
YOUR CARE TEAM
Who you’ll see at North Shore
Meet the full team
See every clinician across our three locations.
FUNDING
We handle the paperwork with your funder
Before your first visit, we walk you through the options that apply to you. Then we apply on your behalf and bill most programs directly.
We bill these directly
- BC Fair PharmaCare
- WorkSafeBC and ICBC claims
- Persons with Disabilities (PWD) through the Ministry
- First Nations Health Authority
- War Amps, Variety, CKNW Kids' Fund and other charities
Private health plans
Many workplace extended health plans, such as PBC and Manulife, fund orthotics and prosthetics. We don't bill private plans directly, so you'll submit that claim yourself.
QUESTIONS
North Shore clinic FAQ
Do I need a doctor's refferal to book?
No. You can book an assessment directly. If a device is right for you, you’ll need a prescription from your family doctor or specialist before we make it, and we provide a template with the correct wording.
Where do I park?
Street parking is available around the building. You can also use the Lonsdale Place Parkade at 1200 Lonsdale Avenue.
Can I get orthotics or bracing at North Shore?
No. The North Shore location focuses on prosthetics only. Orthotic care, including scoliosis bracing and baby helmets, is available at our Coquitlam and Surrey clinics.
Can I walk in?
No. North Shore appointments are booked in advance. Call 604.520.7332 or use the form on this page.
How long is the first appointment?
Assessments usually take about an hour. If you need devices for more than one limb, we book around 90 minutes so nothing is rushed.
How long until my prosthesis is ready?
Upper and lower limb prostheses usually take 4 to 6 weeks from your assessment.
Can you bill my funding program directly?
For most public and charitable programs, yes, including PharmaCare, WorkSafeBC, ICBC, PWD and FNHA. Private extended health plans are the exception: you submit those claims yourself.
OTHER LOCATIONS
Need orthotics, or closer to Coquitlam or Surrey?
Coquitlam
Unit 113 – 250 Schoolhouse Street, Coquitlam, BC V3K 6V7
Full prosthetic and orthotic services.
Monday to Friday, 9 am to 5 pm.
Surrey
Unit 118 – 12414 – 82 Avenue, Surrey, BC V3W 3E9
Full prosthetic and orthotic services. Monday to
Friday, 9 am to 5 pm.
BOOK AT NORTH SHORE
Book your appointment at the North Shore clinic
Send us a few details and we’ll call you back to find a time. Prefer to talk now? Call us directly.
By appointment only.
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